Do you need urgent help?

If you need to speak to someone right now, here are some confidential options which provide 24/7 support.  If you're worried you might hurt yourself or someone else, please call 999, or go to your nearest A and E.

Lifeline

For people who are experiencing distress or despair.

0808 808 8000

Childline

Helps anyone under 19 in the UK with any issue they’re going through. Childline is free, confidential and available any time, day or night.

0800 1111

Samaritans

24 hours a day, 365 days a year. You don't have to be suicidal to call us

116 123
More information on crisis support

Client Engagement

Client engagement is at the core of everything we do. We believe in involving our clients as equal partners, valuing lived experiences, and ensuring that every voice is heard in conversations and decisions that affect them.

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What is Client Engagement?

 

At MindWise, client engagement is at the core of everything we do. We believe in involving our clients as equal partners, valuing lived experiences, and ensuring that every voice is heard in conversations and decisions that affect them. Client engagement means working together to put the client's voice at the heart of our organisation. We strive to collaborate with our clients rather than simply doing things for them or onto them. By focusing on making decisions together and combining everyone's strengths, we can create positive change and improve our services.

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How Can You Get Involved?

 

The overall purpose of client engagement is to shift the balance of power, drawing on people’s first-hand, lived experiences to create new and better services. It’s to make sure that we make good and informed decisions because we listen to our clients and work together to make decisions, write policies and develop our work. We want to make decisions together - combining everyone’s strengths so that we can create positive change.

 

Here are some ways for MindWise clients to get involved - training and support will be provided

 

  • Join the Client Engagement Group (once a month in person or online)
  • Help with event planning – e.g. the MindWise MADE awards and AGM
  • Give your views on services
  • Provide a client voice on our recruitment panels
  • Use your lived experience to find creative ways of telling your story, e.g. writing, poetry, visual arts, film and media.
  • Attend internal and external mental health events together
  • Be supported with training to help you develop your skills
  • Use your lived experience to help us with our research and policy work
  • Support other clients to get involved
  • Take part in focus groups
  • Fundraise for MindWise services
  • Consider becoming a board member for MindWise.

 

Complete the form below to find out more or join the Client Engagement Group

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