Do you need urgent help?

If you need to speak to someone right now, here are some confidential options which provide 24/7 support.  If you're worried you might hurt yourself or someone else, please call 999, or go to your nearest A and E.


For people who are experiencing distress or despair.

0808 808 8000


Helps anyone under 19 in the UK with any issue they’re going through. Childline is free, confidential and available any time, day or night.

0800 1111


24 hours a day, 365 days a year. You don't have to be suicidal to call us

Help In A Crisis

Sometimes, things can become too difficult to cope with on our own. This page contains places you can go to for urgent help.

Where to get urgent help

If you've seriously harmed yourself or feel like you will, please call 999 and ask for an ambulance.  You deserve help and you are not wasting anyone's time. 

If you're worried you might harm yourself or someone else, it's important that you get help as quickly as you can.  The quickest way to get help is to go to your local Accident and Emergency (A&E).  This webpage will tell you where your nearest A&E is located.

If you're unable to travel to hospital, for example, if you are shielding due to coronavirus, please call 999. 

If you don't want to call 999 or go to A&E, you can:

  • contact your Out of Hours GP service for an emergency appointment
  • contact your local community mental health crisis team 

If you're worried about someone else, see our information supporting someone. 



More ways to find support

Online support

  • Turn2Me is a high-quality, safe, anonymous, and confidential space for you to gain support for your mental health online.


  • Kooth is an online mental health community where you can get free, safe, and confidential mental health support 


  • The Mix is here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to them via their online community, on social, through their free, confidential helpline or their counselling service.


  • Childline has a safe online community where you can get support for your mental health or any other issues which are worrying you. The Childline community is for young people aged over 11. 

Text and phone support

  • If you're in a crisis and don't want to speak on the phone, you can use the Shout textline, 24/7. Text Shout to 85258


  • You can call Childline anytime on 0800 1111. The number won't show up on your phone bill. 


  • Text-a-Nurse is a service for 11-19-year-olds which allows you to seek advice about sensitive health issues without a face-to-face appointment, including, emotional health and wellbeing, alcohol, and drugs, sexual health, bullying, and general health issues.


Belfast Trust Text-A-Nurse

07507 328290

Northern Trust Text-A-Nurse

07480 635982


Southern Trust Text-A-Nurse

07507 328057

Western Trust Text-A-Nurse

07480 635984

South Eastern Trust Text-A-Nurse

07507 327263



  • Lifeline are there for anyone in distress or despair. Call them free on 0808 808 8000. If you are deaf or hard of hearing, their textphone number is 18001 0808 808 8000.


  • Lighthouse can offer counselling by phone or face to face.  Visit their website to find out more information. 


  • If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).


  • If you're a new or expectant parent who is struggling with their mental health, PANDAS offer a free support line from 11am-10pm. Call 0808 1961 776.


  • If you're under 35 and experiencing suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email or text 07786 209 697.



  • Students can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.


  • If you identify as LGBT, you can contact Cara-Friend LGBT switchboard on 0808 8000 390 FREE from landlines and most mobiles. The hours are: Monday-Friday: 1pm – 4pm and Wednesdays: 6pm – 9pm

Find online mental health support

The online spaces below are moderated - that means they have a team who make sure that people are using the community safely. 

  • Clic is a free peer support forum run by Mental Health UK. It's open and moderated 24/7 and open to anyone over 18. Visit







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