Do you need urgent help?

If you need to speak to someone right now, here are some confidential options which provide 24/7 support.  If you're worried you might hurt yourself or someone else, please call 999, or go to your nearest A and E.


For people who are experiencing distress or despair.

0808 808 8000


Helps anyone under 19 in the UK with any issue they’re going through. Childline is free, confidential and available any time, day or night.

0800 1111


24 hours a day, 365 days a year. You don't have to be suicidal to call us

Help In A Crisis

Sometimes, things can become too difficult to cope with on our own. This page contains places you can go to for urgent help.

Where to get urgent help

If you've seriously harmed yourself or feel like you will, please call 999 and ask for an ambulance.  You deserve help and you are not wasting anyone's time. 

If you're worried you might harm yourself or someone else, it's important that you get help as quickly as you can.  The quickest way to get help is to go to your local Accident and Emergency (A&E).  This webpage will tell you where your nearest A&E is located.

If you're unable to travel to hospital, for example, if you are shielding due to coronavirus, please call 999. 

If you don't want to call 999 or go to A&E, you can:

  • contact your Out of Hours GP service for an emergency appointment
  • contact your local community mental health crisis team 

If you're worried about someone else, see our information supporting someone. 



More ways to find support



  • Lifeline are there for anyone in distress or despair. Call them free on 0808 808 8000. If you are deaf or hard of hearing, their textphone number is 18001 0808 808 8000.


  • Lighthouse can offer counselling by phone or face to face.  Visit their website to find out more information. 


  • If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).


  • If you're in a crisis and don't want to speak on the phone, you can use the Shout textline, 24/7. Text Shout to 85258



  • If you're a new or expectant parent who is struggling with their mental health, PANDAS offer a free support line from 11am-10pm. Call 0808 1961 776.


  • If you're under 35 and experiencing suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email or text 07786 209 697.



  • Students can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.


  • If you identify as LGBT, you can contact Cara-Friend LGBT switchboard on 0808 8000 390 FREE from landlines and most mobiles. The hours are: Monday-Friday: 1pm – 4pm and Wednesdays: 6pm – 9pm

Find online mental health support

The online spaces below are moderated - that means they have a team who make sure that people are using the community safely. 

  • Clic is a free peer support forum run by Mental Health UK. It's open and moderated 24/7 and open to anyone over 18. Visit








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