Do you need urgent help?

If you need to speak to someone right now, here are some confidential options which provide 24/7 support.  If you're worried you might hurt yourself or someone else, please call 999, or go to your nearest A and E.

Lifeline

For people who are experiencing distress or despair.

0808 808 8000

Childline

Helps anyone under 19 in the UK with any issue they’re going through. Childline is free, confidential and available any time, day or night.

0800 1111

Samaritans

24 hours a day, 365 days a year. You don't have to be suicidal to call us

Online Facilitator Volunteer

Main purpose of the role

This role is an opportunity for a volunteer to support clients through the online client drop in via Facebook.

Main duties

  • Commit to moderating the private Facebook group at agreed times
  • Source meaningful content to post to the group (e.g. interactive quizzes, tips for looking after your mental health)
  • Adherence to MindWise Data Protection Policy
  • Report any safeguarding concerns to Data Controller
  • Support clients to navigate the group safely
  • Train other moderators how to manage the group effectively

Abilities and experiences

Essential

  • Previous experience of moderating/running a Facebook group
  • Good understanding of how to run a Facebook page and group
  • Experience in developing online content
  • Time management skills
  • Interest in supporting those affected by severe mental illness

Desirable

  • Previous experience of support work
  • Previous experience of working with, or previous direct knowledge of those affect by severe mental illness in either a paid or voluntary capacity

MindWise volunteers are encouraged to live the MindWise values when they are carrying out a volunteer role, in all interactions with staff, service-users and other volunteers. The MindWise values are;

  • Passion - We are passionate about mental health and wellbeing
  • Respect - We are respectful and value everyone
  • Empathy - We are empathetic, we listen and support you when you need it
  • Togetherness - We believe that working together is the best way to achieve our goals

Additional information

All appropriate and agreed expenses will be covered as per MindWise expenses policy. 

Enhanced Access NI checks will be carried out on all regulated positions and successfully returned prior to placement. To assist in the role volunteers will be expected to attend and fully engage in guidance and support meetings with an allocated volunteer supervisor and will have access to regular training.

Selection

Volunteer applicants must be over 18 and will be inducted via the Active 8 volunteer programme.  They will be interviewed by the Volunteer Manager and the Service Manager.

Apply Now


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