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MAIN PURPOSE OF ROLE
As a Digital Support Volunteer, you will receive training on government benefit systems, focusing on the Universal Credit application requirements. You will then assist clients to register on the online Universal Credit system and support them to navigate the process.
ABILITIES AND EXPERIENCE
MindWise volunteers are encouraged to live the MindWise values when they are carrying out a volunteer role, in all interactions with staff, service-users and other volunteers. The MindWise values are;
All appropriate and agreed expenses will be covered as per MindWise expenses policy.
Enhanced Access NI checks will be carried out on all regulated positions and successfully returned prior to placement. To assist in the role volunteers will be expected to attend and fully engage in guidance and support meetings with an allocated volunteer supervisor and will have access to regular training.
Volunteers will be inducted via the Active 8 volunteer programme. They will be invited to an informal interview with the Volunteer Manager and the Service Manager.