Do you need urgent help?

If you need to speak to someone right now, here are some confidential options which provide 24/7 support.  If you're worried you might hurt yourself or someone else, please call 999, or go to your nearest A and E.

Lifeline

For people who are experiencing distress or despair.

0808 808 8000

Childline

Helps anyone under 19 in the UK with any issue they’re going through. Childline is free, confidential and available any time, day or night.

0800 1111

Samaritans

24 hours a day, 365 days a year. You don't have to be suicidal to call us

Money, housing and your rights

Where to find information and support with money, benefits, housing and your rights at work during the Covid-19 pandemic.

This page is here to help you find out how you can get financial support, know what your rights are, and find support with housing and tenancies. 

The information below is for people who live and work in Northern Ireland.

Benefits and money

Coronavirus has had a huge impact on many people financially – and you might be feeling worried about paying bills or rent.  These resources are reviewed regularly and can you help you understand your rights and where to get further support. 

  • You can find the most up-to-date information on benefits and money, including benefit assessments, on the NI Gov website.

 

  • Our Mental Health and Money Advice service can provide support on benefits, debt and money issues. If you need support or advice, you can call our trained Mental Health & Money Advice advisers on freephone 0808 8010373, choosing Northern Ireland.

 

 

  • If your child is entitled to free school meals, the Education Authority will make payments into your bank account.  You must make sure the Education Authority have your bank details. You can find out more on their website. 

 

  • If you are vulnerable due to mental ill health and don't have a support network, you can request help, or someone can request it on your behalf, from the Covid-19 Community Helpline. Phone freephone 0808 802 0020; email covid19@adviceni.net or text ACTION to 81025. It is available 7 days a week, 9am to 5pm.

Your rights at work

  • If you can do your job at home, as of 30th March 2020, you must work from home.

 

  • “Keyworkers”, ie though are work in government decreed, “essential services” are permitted to travel to and from work. Find out more about keyworkers and essential businesses on the NI Direct website.

 

Housing, renting and mortgages

 

 

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