INFORMATION

MindWise provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff.

Our team also provides evidence to the media, government and local Health Trusts to improve mental health policy.

Our staff possess a wealth of in-depth knowledge and experience. They are highly trained to provide specific solution based guidance and offer information and advice.

We can provide advice and information on a wide range of mental health issues including:

  • 24 hour care
  • Treatment, medication and therapy
  • Getting a second opinion
  • Recovery
  • Living with severe mental illness
  • Children and mental illness
  • Maximising benefits
  • Helping people look for work
  • The law, individual rights and government
  • The police, courts and prison
  • Getting help to prepare for hearings
  • Getting help with inquests
  • Carers information

MindWise is committed to providing cooperative, interconnected services which work together.
Our Services are committed to these key principles:

Independence - We always act in the interests of our enquirers and are not influenced by any external bodies or interest groups.

Impartiality – Everyone who contacts us is treated appropriately and with respect. We make no assumptions or judgements about our callers, and every enquiry is taken seriously. We are all too aware that in mainstream mental health provision, 1 in 3 people are turned away when they first ask for help.

Confidentiality – Everything callers tell us is treated in the strictest confidence and in accordance with Rethink’s confidentiality policy.

Free access – No-one ever has to pay for the advice or information they receive.

We use Language Line, enabling non-English speaking callers to contact us in their first language. We also use Type Talk for those with a hearing impairment

 

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